Shipping costs for Germany and neighbouring countries
Parcel deliveries (UPS/DPD up to 30 kg):
Order value up to €999: €29 (also applies to AT, BE, DK, FR, LU, NL, PL, CZ)
Order value from €1,000: free of charge (also applies to AT, BE, DK, FR, LU, NL, PL, CZ)
Heavy parcels 30–45 kg: €29 surcharge (EU-wide)
Orders over 45 kg are always shipped by freight carrier.
Freight shipping (e.g. battery storage, special dimensions, excluding solar panels)
Order value up to €3,500: DE €85; AT, BE, DK, FR, LU, NL, PL, CZ: €100
Order value €3,501–€7,500: DE €135; AT, BE, DK, FR, LU, NL, PL, CZ: €150
Order value over €7,500: DE €185; AT, BE, DK, FR, LU, NL, PL, CZ: €200
Shipping solar panels (always by freight carrier)
Flat shipping rate: DE €175; AT, BE, DK, FR, LU, NL, PL, CZ: €225
Additional shipping costs within the EU and Europe:
For ES, FI, HU, IT, PT, SE, SI, SK, BG, EE, GR, HR, IE, LT, LV, MT, RO and CY, an estimated shipping charge is shown in your cart once all items and the delivery address have been entered. All amounts shown are estimates. Final freight charges will be confirmed in writing within 24 hours.
For Switzerland, Norway, the United Kingdom and Liechtenstein, all amounts are estimates only. Due to customs clearance and weight surcharges (approximately €1 per kg), all shipping costs will be confirmed in writing within 24 hours.
No shipping price shown in the cart?
You will always receive the best possible shipping rate. Please contact us if you would like to know it in advance.
Worldwide shipping
We also deliver directly to you outside Europe. Contact us via chat for your personalised shipping quote.
Technical PV support by remote consultation
You receive personal support with planning, system design and configuration, as well as technical questions about solar inverters, battery storage and accessories.
What the remote consultation can help with
- Check components and compatibility
- Select the right battery storage, inverter and system concept
- Review configuration and settings together
- Narrow down faults and determine the next sensible steps
How to get started
Click the speech bubble at the bottom right and briefly describe your system and your question. You can then send photos, nameplates, circuit diagrams or error messages. The appropriate scope and the procedure for the remote appointment will then be agreed with you.
Important: The consultation is provided entirely online. You do not receive any physical goods, so there are no shipping costs for this service. Work on the electrical grid and electrical installation must be carried out by a qualified local electrical contractor.
Solar knowledge delivered straight to your inbox!
Solar knowledge delivered straight to your inbox!
