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Privacy

Privacy policy 

1) Information about the collection of personal data and contact details of the person responsible 

1.1 We are pleased that you are visiting our website and thank you for your interest. In the following we inform you about the handling of your personal data when using our website. Personal data is all data with which you can be personally identified. 

1.2 The controller in charge for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is inutec solarcenter international GmbH, Im Gewerbegebiet 17, 38315 Schladen, Deutschland, Tel.: +49 (0) 5335 80 89 96 0, Fax: +49 (0) 5335 80 89 96 99, E-Mail: info@inutec-int.com. The controller for the processing of personal data is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data. 

1.3 This website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or inquiries to the controller). You can recognize an encrypted connection by the string "https://" and the lock symbol in your browser line. 

2) Data collection when visiting our website 

If you use our website for information purposes only, i.e. if you do not register or otherwise provide us with information, we only collect data that your browser transmits to our server (so-called "server log files"). When you visit our website, we collect the following data, which is technically necessary for us to display the website to you: 

  • Our visited website 

  • Date and time at the time of access 

  • Amount of data sent in bytes 

  • Source/reference from which you came to the page 

  • Browser used 

  • Operating system used 

  • IP address used (if applicable: in anonymous form) 

The processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. A transfer or other use of the data does not take place. However, we reserve the right to check the server log files retrospectively if there are concrete indications of illegal use. 

3) Cookies 

In order to make visiting our website attractive and to enable the use of certain functions, we use cookies, i.e. small text files that are stored on your device. Some of these cookies are automatically deleted after closing the browser (so-called "session cookies"), some cookies remain longer on your device and enable the storage of page settings (so-called "persistent cookies"). In the latter case, you can find the storage period in the overview of the cookie settings of your web browser. If personal data is also processed by individual cookies used by us, the processing is carried out in accordance with Art. 6 para. 1 lit. b GDPR either for the execution of the contract, according to Art. 6 para. 1 lit. a GDPR in the case of a given consent or according to Art. 6 para. 1 lit. f GDPR to safeguard our legitimate interests in the best possible functionality of the website as well as a customer-friendly and effective design of the page visit.  so that you are informed about the setting of cookies and can decide individually about their acceptance or exclude the acceptance of cookies for certain cases or in general. Please note that if cookies are not accepted, the functionality of our website may be limited. 
 
 
 

4) Contact 

4.1 - Userlike (Userlike UG (haftungsbeschränkt))On this website, anonymized data is collected and stored using technologies of Userlike UG (haftungsbeschränkt), Deisterweg 7, 51109 Cologne, ( 
www.userlike.com) for the purpose of web analysis and for the operation of the live chat system, which serves to answer live support requests. From this anonymized data, user profiles can be created under a pseudonym. Cookies may be used for this purpose. Cookies are small text files that are stored locally in the cache of the visitor's Internet browser. The cookies enable the recognition of the Internet browser. If the information collected in this way has a personal reference, the processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in effective customer service and the statistical analysis of user behavior for optimization purposes.The data collected with the Userlike technologies will not be used to personally identify the visitor to this website and not with personal data without the separately granted consent of the person concerned.  via the bearer of the pseudonym. In order to avoid the storage of Userlike cookies, you can set your Internet browser so that cookies can no longer be stored on your computer in the future or cookies that have already been stored are deleted. However, disabling all cookies may mean that some functions on our website can no longer be executed. You can object to the collection and storage of data for the purpose of creating a pseudonymised user profile at any time with effect for the future by sending us your objection informally by e-mail to the e-mail address given in the imprint. 
 

4.2 When contacting us (e.g. via contact form or e-mail), personal data will be processed exclusively for the purpose of processing and answering your request and only to the extent necessary for this purpose. The legal basis for the processing of this data is our legitimate interest in responding to your request in accordance with Art. 6 para. 1 lit. f GDPR. If your contact is aimed at a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b GDPR. Your data will be deleted if it can be inferred from the circumstances that the facts in question have been conclusively clarified and provided that there are no legal storage obligations to the contrary. 

4.3 WhatsApp-Business 

We offer visitors to our website the opportunity to contact us via the messaging service WhatsApp of WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. For this we use the so-called "business version" of WhatsApp. 

If you contact us via WhatsApp on the occasion of a specific transaction (e.g. an order placed), we store and use the mobile phone number you use on WhatsApp as well as – if provided – your first and last name in accordance with Art. 6 para. 1 lit. b. GDPR to process and answer your request. On the basis of the same legal basis, we may ask you via WhatsApp to provide further data (order number, customer number, address or e-mail address) in order to be able to assign your request to a specific process. 

If you use our WhatsApp contact for general inquiries (e.g. about the range of services, availability or our website), we store and use the mobile phone number you use on WhatsApp and – if provided – your first and last name in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in the efficient and timely provision of the desired information. 

Your data will only be used to answer your request via WhatsApp. A transfer to third parties does not take place. 

Please note that WhatsApp Business gains access to the address book of the mobile device we use for this purpose and automatically transmits telephone numbers stored in the address book to a server of the parent company Meta Platforms Inc. in the USA. For the operation of our WhatsApp Business account, we use a mobile device in whose address book only the WhatsApp contact data of those users who have also contacted us via WhatsApp are stored. 

This ensures that every person whose WhatsApp contact data is stored in our address book has already consented to the transmission of his WhatsApp telephone number from the address books of his chat contacts in accordance with Art. 6 para. 1 lit. a GDPR when using the app on his device for the first time by accepting the WhatsApp Terms of Use. A transmission of data of such users who do not use WhatsApp and/or have not contacted us via WhatsApp is excluded in this respect. 

The purpose and scope of the data collection and the further processing and use of the data by WhatsApp as well as your rights in this regard and setting options for the protection of your privacy can be found in WhatsApp's privacy policy: https://www.whatsapp.com/legal/?eea=1#privacy-policy 

5) Data processing when opening a customer account 

In accordance with Art. 6 para. 1 lit. b GDPR, personal data will continue to be collected and processed to the extent necessary if you provide it to us when opening a customer account. Which data is required for the account opening, can be found in the input mask of the corresponding form on our website. A deletion of your customer account is possible at any time and can be done by sending a message to the above-mentioned address of the person responsible. After deletion of your customer account, your data will be deleted, provided that all contracts concluded have been fully processed, there are no legal retention periods to the contrary and there is no legitimate interest on our part in further storage. 

6) Use of customer data for direct advertising 

6.1 Registration for our e-mail newsletter 

If you subscribe to our e-mail newsletter, we will regularly send you information about our offers. The only mandatory information for sending the newsletter is your e-mail address. The provision of further data is voluntary and is used to address you personally. For sending newsletters, we use the so-called double opt-in procedure, which ensures that you do not receive newsletters until you have expressly confirmed your consent to receive the newsletter by clicking on a verification link sent to the specified e-mail address. 

By activating the confirmation link, you give us your consent to the use of your personal data in accordance with Art. 6 para. 1 lit. a GDPR. In doing so, we store your IP address entered by the Internet Service Provider (ISP) as well as the date and time of registration in order to be able to trace any possible misuse of your e-mail address at a later date. The data collected by us when registering for the newsletter will be used strictly for the intended purpose. You can unsubscribe from the newsletter at any time via the link provided in the newsletter or by sending a corresponding message to the person responsible named at the beginning. After unsubscribing, your e-mail address will be deleted immediately from our newsletter distribution list, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration. 

6.2 Sending the e-mail newsletter to existing customers 

If you have provided us with your e-mail address when purchasing goods or services, we reserve the right to regularly send you offers for similar goods or services, such as those already purchased, from our range by e-mail. In accordance with § 7 Abs. 3 UWG, we do not have to obtain any separate consent from you for this. In this respect, data processing is carried out solely on the basis of our legitimate interest in personalized direct advertising in accordance with Art. 6 para. 1 lit. f GDPR. If you have initially objected to the use of your e-mail address for this purpose, we will not send an e-mail. You are entitled to object to the use of your e-mail address for the aforementioned advertising purpose at any time with effect for the future by notifying the person responsible named at the beginning. For this purpose, you will only incur transmission costs according to the basic tariffs. Upon receipt of your objection, the use of your e-mail address for advertising purposes will be discontinued immediately. 

7) Data processing for order processing 

7.1 Insofar as necessary for the execution of the contract for delivery and payment purposes, the personal data collected by us will be passed on to the commissioned transport company and the commissioned bank in accordance with Art. 6 para. 1 lit. b GDPR. 

If we owe you updates for goods with digital elements or for digital products on the basis of a corresponding contract, we process the contact data provided by you when ordering (name, address, e-mail address) in order to inform you personally (e.g. by post or e-mail) about upcoming updates within the statutory period within the framework of our statutory information obligations pursuant to Art. 6 para. 1 lit. c GDPR  inform. Your contact data will be used strictly earmarked for notifications of updates owed by us and will only be processed by us for this purpose to the extent necessary for the respective information. 

In order to process your order, we also work together with the following service provider(s), who support us in whole or in part in the execution of concluded contracts. Certain personal data will be transmitted to these service providers in accordance with the following information. 

7.2 In order to fulfil our contractual obligations towards our customers, we work together with external shipping partners. We pass on your name as well as your delivery address and, if necessary for the delivery, your telephone number, exclusively for the purpose of delivering goods Art. 6 para. 1 lit. b DSGVO to a shipping partner selected by us. 

7.3 Transfer of personal data to shipping service providers 

- UPSEFor the delivery of the goods by the transport service provider UPS (United Parcel Service Deutschland Inc. & Co. OHG, Görlitzer Straße 1, 41460 Neuss), we will pass on your e-mail address to UPS before delivery of the goods in accordance with Art. 6 para. 1 lit. a GDPR for the purpose of coordinating a delivery date or for delivery announcement, provided that you have given your express consent during the ordering process. Otherwise, we will only pass on the name of the recipient and the delivery address to UPS for the purpose of delivery in accordance with Art. 6 para. 1 lit. b GDPR. The transfer takes place only insofar as this is necessary for the delivery of goods. In this case, prior coordination of the delivery date with UPS or the transmission of status information of the shipment delivery is not possible. The consent can be revoked at any time with effect for the future vis-à-vis the above-mentioned controller or the transport service provider UPS. 
 
 

7.4 Use of payment service providers (payment services) 

- Amazon PayIf you select the payment method "Amazon Pay", payment is processed by the payment service provider Amazon Payments Europe s.c.a., 38 avenue J.F. Kennedy, L-1855 Luxembourg (hereinafter referred to as "Amazon Payments"), to whom we pass on your information provided during the ordering process together with the information about your order in accordance with Art. 6 para. 1 lit. b GDPR. Your data will be passed on exclusively for the purpose of payment processing with the payment service provider Amazon Payments and only to the extent necessary for this. If cookies, i.e. small text files stored on the end device, are set when using Amazon Pay, this is done exclusively on the basis of your express consent in accordance with Art. 6 para. 1 lit. a GDPR. This consent can be revoked at any time via the "Cookie Consent Tool" implemented on the website. You can find more information about the privacy policy of Amazon Payments at the following Internet address:  
https://pay.amazon.de/help/82974 
- PaypalWhen paying via PayPal, credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" or "installment payment" via PayPal we pass on your payment data to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal,  L-2449 Luxembourg (hereinafter referred to as "PayPal"). The transfer takes place in accordance with Art. 6 para. 1 lit. b GDPR and only to the extent necessary for payment processing. PayPal reserves the right to carry out a credit check for the payment methods credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" or "installment payment" via PayPal. For this purpose, your payment data may be passed on to credit agencies in accordance with Art. 6 para. 1 lit. f GDPR on the basis of PayPal's legitimate interest in determining your solvency. PayPal uses the result of the credit check with regard to the statistical probability of non-payment for the purpose of deciding on the provision of the respective payment method. The credit report may contain probability values (so-called score values). Insofar as score values are included in the result of the credit report, they are based on a scientifically recognized mathematical-statistical procedure. Among other things, but not exclusively, address data is included in the calculation of the score values. Further data protection information, including information on the credit agencies used, can be found in PayPal's privacy policy:  
 
https://www.paypal.com/de/webapps/mpp/ua/privacy-full 
You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data if this is necessary for contractual payment processing. 

8) Seitenfunktionalitäten 

8.1 Use of YouTube videosThis website uses the YouTube embedding function to display and play videos from the provider "Youtube", which belongs to Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). Here, the extended data protection mode is used, which, according to the provider, only initiates the storage of user information when the video(s) are played. If the playback of embedded YouTube videos is started, the provider "Youtube" uses cookies to collect information about user behavior. According to information from "Youtube", these serve, among other things, to record video statistics, improve user-friendliness and prevent abusive practices. If you are logged in to Google, your data will be assigned directly to your account when you click on a video. If you do not wish to be associated with your profile on YouTube, you must log out before activating the button. You have the right to object to the creation of these user profiles, whereby you must contact YouTube to exercise this right. As part of the use of YouTube, personal data may also be transmitted to the servers of Google LLC. in the USA. Regardless of whether the embedded videos are played, a connection to the Google network is established each time this website is accessed, which can trigger further data processing operations without our influence. All processing described above, in particular the reading of information on the terminal device used via the tracking pixel, will only be carried out if you have given us your express consent in accordance with Art. 6 para. 1 lit. a GDPR. Without this consent, YouTube videos will not be used during your visit to the site.You can revoke your consent at any time with effect for the future. To exercise your revocation, please deactivate this service in the "Cookie Consent Tool" provided on the website via alternative options communicated to you on the website.Further information on data protection at "Youtube" can be found in the YouTube Terms of Use under  
 
 
 
 
 
https://www.youtube.com/static?template=terms and in Google's privacy policy at https://www.google.de/intl/de/policies/privacy 

8.2 - Microsoft TeamsWe use the "Microsoft Teams" service of Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399 USA (hereinafter "Microsoft Teams") to conduct online meetings, video conferences and/or webinars. When using Microsoft Teams, different data is processed. The scope of the processed data depends on which data you provide before or during participation in an online meeting or video conference or webinar. As part of the use of Microsoft Teams, data of the communication participants are processed and stored on servers of Microsoft Teams. This data may include, in particular, your login data (name, e-mail address, telephone (optional) and password) and meeting data (subject, participant IP address, device information, description (optional)). In addition, visual and auditory contributions of the participants, as well as voice input in chats can be processed. For the processing of personal data that is necessary for the performance of a contract with you (this also applies to processing operations that are necessary to carry out pre-contractual measures), Art. 6 para. 1 lit. b GDPR serves as the legal basis. If you have given us your consent to process your data, the processing takes place on the basis of Art. 6 para. 1 lit. a GDPR. A given consent can be revoked at any time with effect for the future. In addition, the legal basis for data processing when conducting online meetings, video conferences or webinars is our legitimate interest in the effective execution of the online meeting, webinar or video conference in accordance with Art. 6 para. 1 lit. f GDPR. For more information about Microsoft Teams' use of data, see the Microsoft Teams Privacy Statement at  
 
 
 
https://privacy.microsoft.com/de-de/privacystatement 

8.3 Trusted Shops TrustbadgeTo display our Trusted Shops seal of approval and to offer Trusted Shops membership to buyers after placing an order, the Trusted Shops Trustbadge is integrated on this website. This serves to safeguard our legitimate interests in the optimal marketing of our offer, Art. 6 para. 1 lit. f GDPR, which are predominant in the context of a balancing of interests. The Trustbadge and the services advertised with it are an offer of Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne.When the Trustbadge is called, the web server automatically saves a so-called server log file, which e.g. Your IP address, date and time of retrieval, amount of data transferred and the requesting provider (access data) and documents the retrieval. This access data will not be evaluated and will be automatically overwritten no later than seven days after the end of your page visit. Further personal data will only be transmitted to Trusted Shops if you decide to use Trusted Shops products after completing an order or have already registered for use. In this case, the contractual agreement between you and Trusted Shops applies. 
 
 
 
 

9) Rights of the data subject 

9.1 The applicable data protection law grants you the following rights of data subjects (rights of information and intervention) vis-à-vis the controller with regard to the processing of your personal data, whereby reference is made to the legal basis stated for the respective exercise requirements: 

  • Right to information pursuant to Article 15 GDPR; 

  • Right to rectification pursuant to Article 16 GDPR; 

  • Right to erasure pursuant to Article 17 GDPR; 

  • Right to restriction of processing pursuant to Article 18 GDPR; 

  • Right to information pursuant to Article 19 GDPR; 

  • Right to data portability pursuant to Article 20 GDPR; 

  • Right to revoke consent granted in accordance with Article 7 (3) GDPR; 

  • Right to lodge a complaint pursuant to Article 77 GDPR. 

9.2 RIGHT TO OBJECT 

IF WE PROCESS YOUR PERSONAL DATA IN THE CONTEXT OF A BALANCING OF INTERESTS ON THE BASIS OF OUR OVERRIDING LEGITIMATE INTEREST, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THIS PROCESSING WITH EFFECT FOR THE FUTURE FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION. IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED. HOWEVER, WE RESERVE THE RIGHT TO FURTHER PROCESSING IF WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OUTWEIGH YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FREEDOMS, OR IF THE PROCESSING SERVES TO ASSERT, EXERCISE OR DEFEND LEGAL CLAIMS. 
 

IF YOUR PERSONAL DATA IS PROCESSED BY US FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH ADVERTISING. YOU CAN EXERCISE THE OBJECTION AS DESCRIBED ABOVE. 

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED FOR DIRECT MARKETING PURPOSES. 

10) Duration of storage of personal data 

The duration of the storage of personal data is determined on the basis of the respective legal basis, the purpose of processing and – if relevant – additionally on the basis of the respective statutory retention period (e.g. commercial and tax retention periods). 

When processing personal data on the basis of explicit consent pursuant to Art. 6 para. 1 lit. a GDPR, this data will be stored until the data subject revokes his consent. 

If there are statutory retention periods for data that are processed within the framework of contractual or quasi-contractual obligations on the basis of Art. 6 para. 1 lit. b GDPR, this data will be routinely deleted after expiry of the retention periods, provided that they are no longer required for the fulfilment or initiation of the contract and/or there is no legitimate interest on our part in further storage. 

When processing personal data on the basis of Art. 6 para. 1 lit. f GDPR, this data will be stored until the data subject exercises his or her right to object pursuant to Art. 21 para. 1 GDPR, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject,  or the processing serves to assert, exercise or defend legal claims. 

When processing personal data for the purpose of direct marketing on the basis of Art. 6 para. 1 lit. f GDPR, this data will be stored until the data subject exercises his right of objection pursuant to Art. 21 para. 2 GDPR. 

Unless otherwise stated in the other information in this declaration on specific processing situations, stored personal data will otherwise be deleted when they are no longer necessary for the purposes for which they were collected or otherwise processed.